July 13, 2021 | BY wheelhouse
In this review, we’re taking a closer look at Track Hospitality Software, as well as some of this software’s most popular features and how it benefits property hosts.
As a vacation rental host, if you want to streamline your process, maximize your revenue, and scale your operations, you need to use vacation rental software.
If you’re serious about delivering a better guest experience, automating repetitive tasks, and making more revenue – all of which you should be interested in – we recommend checking out Track Hospitality Software.
Track Vacation Rental PMS is a part of the TravelNet Solutions brand. Track enables you to automate those everyday tasks and operations of your vacation rental property management business.
Track Hospitality Software prides itself on giving you the tools to stay at the top of the market at all times. As a property rental manager using Property Rental Software like Track Hospitality along with the best dynamic pricing software is key to maximizing your revenue and scaling your operations effectively.
Track Hospitality Software offers you a single interface to manage all your hospitality operations. Upon logging into their platform, a comprehensive dashboard with everything you need greets you. From trust accounting to channel management and even a guest portal to make it easy for users to book with you.
Track will also offer you custom pricing once you reach out to them for a quote.
Guest and owner portal: A popular feature of Track’s property management software is the straightforward and accessible communication portal for your guests. Communication is an essential part of a rental business. The portal makes your guests feel more at ease when booking with you and more likely to leave a positive review once their stay is complete. With Track, guests can send messages about any questions or needs they have, check-in and out quickly, send payment, and more.
Integrated booking engine: Track provides integrated booking engines to your website to make your listings easy to book for your guests. They give you a Standard option and a Premium option. The standard is a widget that you add to your site once using Track, allowing future renters to set a time and date they wish to book your property, with your availability and non-availability visible. The Premium package gives you even more advanced features, such as interactive maps to see your property’s location, the ability to set favorites so your guests can quickly come back to rebook any time, enhanced landing pages, and more.
Trust accounting: The financial data used to back your rental business is an integral part of managing your properties. In this economy, knowing where your money is being spent helps you maximize your revenue efficiently. Track offers an enterprise-integrated trust accounting system that helps you with workflow automation, setting up recurring charges for things such as housekeeping and maintenance, managing essential tax forms, tracking the insurance needed on each property, and more. Take accounting off your plate and allow Track to help you manage it on one easy-to-use platform.
Rates and reservations: Revenue management doesn’t have to be a pain. Track partners with Wheelhouse to make dynamic pricing easy. You’ll also be able to customize your reservation and rate types, build custom rules, create fees, discounts, and more.
Channel management: Managing your rental business can be difficult if you are simultaneously trying to predict the market and implement sales strategies to your listings, all while trying to reach the most comprehensive customer base possible. Track also has various marketing techniques that are shared with you instantly upon setting up an account. Once set up, Track helps implement the marketing techniques across all of your listings to ensure you are getting maximum visibility from potential guests.
Hospitality CRM: Track has the #1 hospitality Customer Relationship Management, or CRM, for vacation rental businesses. What this means is all of your guest activity is in Track’s database forever, communicating with you as the rental manager to guide your future listings. Once Track captures that data, it helps you with things like targeted emails that are automated but uniquely personal. Other tools Track provides are guest surveys after your guests stay with you, SMS automation, audience segmentation, and booking lead management.
Here are some of the primary benefits of Track:
Multiple tools to help ease your property management process
Hands-on assistance with digital marketing, booking engines, website builders, and reservations software
Guest App for your guests to easily book your rental, communicate with you any needs or issues, and leave a 5-star review when they check out
Trusted accounting to help you manage your financial data all in one place
Top of the line hospitality CRM system that beats anything else currently available through other hospitality software
Track is a great software, but like any PMS or software system, there can be some challenges.
Since this is software used by many, there may be a little wait time once you submit your help ticket.
Glitches on the server will affect you more gravely. However, their team will probably address the issue faster than an independently run company.
Track doesn’t offer pricing details on their website, but you can book a demo to see what plan works best for you.
Track has many success stories listed on its website detailing how its hospitality software changed the trajectory of a business and vacation rental.
Other sites, such as G2, have reviews that call it the “best PMS software,” praising its organization, automation, and user-friendliness. Capterra also has reviews claiming it is a “great lead management software.”
Here is the Track PMS logo that you will see any time you access their platform.
Anyone can connect their user site with Track through Track’s API. That means you can continue using your current booking engine while taking full advantage of their technology and data.
Another advantage of API access is you don’t have to change your branding. You can keep your own rules and solutions and simply implement what you need from Track without drastically changing the imaging of your site. Ready to start using it?
Running a vacation rental business can be lucrative, but it’s hard work without a property management system like Track.
This vacation rental PMS makes running your business easy. With its renowned CRM functions, you’ll serve your guests better, revving up the customer experience.
And pairing it with Wheelhouse’s dynamic pricing makes it even stronger. Wheelhouse helps you earn up to 40% more revenue and scale your portfolio with ease thanks to its powerful, transparent pricing engine.