Courtney has a strong background in revenue management, customer success, and account management, and has built a well-rounded skill set as an experienced revenue analyst. To deepen her revenue management expertise, she's earned both the Certified Revenue Management Analyst (CRMA) and Certified Revenue Management Executive (CRME) certifications through HSMAI. She's also completed the Certified Associate in Project Management (CAPM) from PMI to strengthen her project management and cross-functional collaboration skills.
She is passionate about translating complex data into actionable insights and developing strategies that drive revenue, enhance customer experience, and support sustainable growth.