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When and How Should I Experiment with Surge Pricing?

Unlike broad seasonal adjustments, surge pricing is a high-velocity tactical response to real-time market compression. When implemented with precision, surge pricing allows portfolio managers to maximize average daily rates (ADR) precisely when travel intent peaks.

Andrew Kitchell
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Should I Ever Impose Advanced Purchase Penalties, Like Non-Refundable?

Deciding whether to impose these penalties is a strategic exercise in balancing conversion against risk. While a flexible cancellation policy might attract more views, a non-refundable policy ensures that the bookings you do receive are committed, protecting your cash flow and calendar integrity.

Andrew Kitchell
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Should I Segment Pricing By Guest Type?

By treating different guest types as distinct segments, revenue managers can optimize their rates to capture the maximum willingness to pay from each demographic.

Andrew Kitchell
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