Guesty review: Pricing, plans, pros and cons (2026)

Guesty was founded in 2013 by twin brothers Amiad and Koby Soto. The platform received generous capital funding from investors like Apax Digital, Vertex Ventures, and Flashpoint.

Today, it’s a leading property management software solution that helps property managers save time, improve profits, and expand their portfolios.

• Auto-Messaging and Response: Schedule automated messages to go to guests upon completing a particular action, i.e., booking, inquiring about, canceling, or liking a property.
• Automatic time-based communications for confirmation messages upon booking, check-in instructions three days before arrival, and check-out instructions one day before departure
• Auto-synchronization: Updating a listing price or photos? Guesty automatically makes updates for listings on all your channels and offers real-time content updates, eliminating the tediousness of updating every channel.
• Optimize listings per channel: Guesty allows you to optimize prices with discounts and promotions on each channel, all in one place.
• Auto-reviews: Writing reviews can be time-consuming. Guesty offers an auto-review tool that posts automatically depending on your classification of a guest.
• 24/7 Guest Communication: Guesty sorts guest inquiries by the level of urgency to ensure the most critical questions receive immediate attention
• Off-hour guest communication: If you and your team can handle guest communications between 9-5 (or any other time frame), Guesty offers guest communication services during your off-hours

Plus, Guesty offers:

• Booking Website
• Damage Protection
• Extended Stays
• Mobile Management App
• Mobile Management App
• Multi-Unit Management
• Open API
• Owners Portal
• Payment Processing
• Pre-Stay Tools
• Reporting Tools
• Revenue Management
• Task Management
• Unified Inbox

Many customers switched to Guesty from another property management software for its wide-ranging automation tools –specifically the auto-messaging feature. Automation is a trusted friend to every property manager, and Guesty offers automation tools to the max. 

How often have you entered the wrong data in a report or waited too long to post a listing? The company boasts that their customers cut between 50-80% of their workload by automating specific tasks and eliminating human error or forgetfulness.

Do you work with multiple rental channels like Airbnb, Booking.com, and VRBO? Managing notifications, inquiries, bookings, and everything else is time-consuming enough on one application–let alone three. Every short-term rental manager has gone through the stress of double booking, often occurring because one channel didn’t have dates blocked off. 

Guesty offers multi-channel management where you can stay on track with activities on every channel. The tool lets you view and toggle numerous listings on multiple channels without leaving the platform. Customers enjoy the multiple channel management feature as it helps them manage different booking sites with ease. 

Guesty offers an auto-payments feature where property managers don’t have to manage payments. Guesty securely stores guest information and processes payments based on your policies. 

What’s great about Guesty’s payment processing is its simple display, where you can view transactions under one window with ease and share receipts with customers at the click of a button. Another fun feature is “simple upselling,” where Guesty offers your guests a running tab for additional goods and services during their stay.

One of Guesty’s most prominent and unique selling points is its free website service to create your very own booking site. While you may already have multiple channels and a company website, Guesty offers all of its customers a personal booking website to reinforce their branding without any extra fees. Customers especially enjoy Guesty’s flexibility to integrate booking with existing company websites

• Automation tools save time and streamline operations
• Free website builder promotes your brand and saves you money with commission-free bookings
• Multiple channel management and multi-calendar organize listings on various channels
• Branded booking website offers customizable coupons with discounts, featured listings for the home page, mobile-friendly interface, commission-free bookings, opportunity for more web traffic with SEO
• Seamless payment processing with auto payment options

• With it’s continuously improving platform, some services can be glitchy at times
• Payment processing features lack flexibility for special cases

Guesty Lite has three ways to pay, all per listing, and a 14-day free trial:

• Pay-as-you-grow plan: from $9 per listing a month plus 1% per reservation, with Guesty PriceOptimizer, Guesty's dynamic pricing tool, included. The 1% is charged on reservation revenue, including guest fees and extras.
• Annual plan: from $20 per listing a month, paid upfront for the year.
• Monthly plan: from $29 per listing a month.

Add-ons such as Guesty Damage Protection and Guesty LocksManager cost extra on every plan, and so does PriceOptimizer outside the pay-as-you-grow plan.

Take 3 listings that earn $10,000 in reservation revenue in a month:

• Pay-as-you-grow plan: 3 × $9 + 1% of $10,000 = $127 for the month, with dynamic pricing included.
• Annual plan: 3 × $20 = $60 a month, without dynamic pricing.
• Monthly plan: 3 × $29 = $87 a month, without dynamic pricing.

At $20,000 a month, the 1% alone comes to $200, while the annual plan stays at $60.

Lite connects to Airbnb, Booking.com and Vrbo. Pro syncs with 60+ booking channels and adds an owners portal with owner statements. You can move from Lite to Pro without migrating your listings.

Reviewers praise the support staff and onboarding team most often, along with having guest messages and every channel's calendar in one place. The complaints that come up: onboarding that can feel too self-service, occasional software issues and calendar problems.

Yes. More than 3,000 people have reviewed it in public: 1,031 on Capterra, 142 on G2 and more than 2,100 on Trustpilot.

Yes: Guesty PriceOptimizer, an add-on on every plan.

If you run a portfolio, you can price your Guesty listings with Wheelhouse instead. Connect your Guesty account, build your strategies in Wheelhouse (rule-based, data-driven or a mix, and as many as your portfolio needs), and we sync your prices to Guesty. Wheelhouse Pro is $19.99 per listing a month on Flat pricing or 1% of revenue on Flex pricing, and you pick Flat or Flex listing by listing.

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Features include: Property management, communication, analytics & reporting, automation tools, marketing, channel manager, operations.

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Features include: Property management, channel management, website builder, booking system, templates, integrations.

Established in 2014, Smoobu was developed by rental property managers who created the software to solve the problems they were experiencing. Even today, many of their iterations come about through direct feedback from users. 

Smoobu has a helpful channel manager connecting users to third-party rental portals like Booking.com, Agoda, Airbnb, or Expedia. In addition, it also syncs data between these channels, casting off any worries about manual prices and double bookings.

Features include: Reservation system, booking system, channel manager, website, rates synchronization, availability calendar, guest communications

Guesty is headquartered in Tel Aviv, Israel.

Guesty is for anyone who manages short-term vacation property rentals. If you’re managing more than one property, whether on Airbnb, TripAdvisor, HomeAway or Booking.com, the Guesty platform will centralize all of them to streamline your management processes. 

Guesty is the preferred software partner of Airbnb, and as such, offers complete integration with the Airbnb platform.

Guesty is an easy PMS to say yes to for your channels, guests and bookings. If you run a portfolio on it, let Wheelhouse handle the pricing: link your Guesty listings on our free plan, check our price for every night, and turn on automation when you like what you see.